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What Volume Photographers Can Learn from Disney’s Photo Business Transformation

CaptureLife
164 subscribers
675 views 7 years ago
Disney’s transformation of its photography business is legendary. It crosses all aspects of Disney’s business, including theme parks, resorts, and souvenir photography services. As the professional photography industry continues to evolve, we invite you to learn more about how this leader in consumer experience harnessed the power of digital capture and delivery to transform their business, and win. ...more
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Introduction

0:00

Agenda

3:18

Survey Results

4:59

Customers

7:07

Family with children

8:06

The good old days

9:06

Digital cameras

10:05

Print vs digital

10:07

The photography industry evolved

11:13

The big gatekeepers

12:13

The mobile phone

12:57

Millennials

13:25

Relationships

14:05

Our Model

14:24

Our Strategy

15:38

Customer Relationships

16:26

Capture Life

16:52

The Disney Story

18:00

Guests Experience

18:45

The Shopping Experience

19:14

The Apollo 13 Moment

21:20

The Opportunity

22:43

The Business Transformation

23:24

The Digital Transformation

25:12

Moving from Scarcity to Abundance

29:32

The Wave of Mobile

32:54

Next Generation Guest Experience

34:11

Digital Sales

37:15

Digital Innovation

37:55

High Volume School Sports Photography

44:33

Why is this happening

47:11

Questions

51:13

Customer Experience

51:43
What Volume Photographers Can Learn from Disney’s Photo Business Transformation
1Likes
675Views
2018May 31
Disney’s transformation of its photography business is legendary. It crosses all aspects of Disney’s business, including theme parks, resorts, and souvenir photography services. As the professional photography industry continues to evolve, we invite you to learn more about how this leader in consumer experience harnessed the power of digital capture and delivery to transform their business, and win.

Follow along using the transcript.

CaptureLife

164 subscribers